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Customer Reviews

Overall rating: 4.8536587 / 5 from 41 reviews.

AI Generated Review Summary

Customers appreciate the ease of repairing and replacing the net, as well as the fast shipping and quick delivery of their orders.

Summary topics

  • Net Replacement (25%): A significant amount of customers expressed appreciation for the ease of repair and replacement of the net.
  • Shipping Speed (21%): Many customers appreciated the fast shipping and quick delivery of their orders. (100% agreement)

Review topics: ["shipping","fit","quality","net","service","ego","hole","works"].

Review highlights

  • "Perfect repair part and fast shipping" — Henry B.
  • "Only downfall is it worked so well I didn’t need to buy a new net." — Jeffery T.
  • "My order was correct and I am very happy with the quality of their products." — Tim S.

Reviews

Customer service and replacement parts.

"It’s really great of a company to offer replacement parts to fix something that most companies just want to sell you a new one of whatever it is. It’s even greater when their customer service team go out of their way to make sure you are covered with the right parts and delivered in a timely manner. 1st class company!"

— Chad D. (5/5)

Easy part to replace

"When my handle wouldn’t line up with the net, I realized the threads were damaged after 5 years of use. I ordered the replacement insert and that solved the problem. I really appreciate that it included new self-tapping screws. Thank you, Ego!"

— Tony P. (5/5)

Perfect fit.

"Perfect fit."

— Dan D. (5/5)

Thanks for having repalcement parts readily available!

"Great fast delivery!"

— Terry P. (5/5)

REPLACE DAMAGED BENT SECTION

"WORKS PERFECT."

— Charles Z. (5/5)

Great product

"Product is great, so was the customer service"

— Danny K. (5/5)

Replacement net bracket

"Replaced a broken bracket to the net screw in bracket and works well. The aluminum insert is smaller the the old handle insert, but made a small shim to make it work."

— Marvin M. (5/5)

Fit fine holes aren't perfect

"Fit fine holes aren't perfect but just drill a pilot"

— Josh P. (5/5)

Aluminum section with insert

"Looks great. I bought a new hoop and didn't realize this piece came with it and I ordered one. Now I have a spare which is ok."

— Russel H. (5/5)

Ordered new pc,wrong was sent

"Ordered new pc,wrong was sent ,but made it right very quickly n got me back fishing,thanks"

— William Y. (5/5)

Q&A

What diameters for the hoop inserts? What is the diameter for the handle insert?
Hoop frame tubing diameter is 1/2" and the handle insert diameter is 3/4".